Travel Agent
From advice to booking management
For those who want to learn how to work inside travel and tourism agencies, understand their departments, and see how they work together to serve the customer.
Explore the trackTourism Captain
Transport that makes a better experience — For those who want to provide driving and transport services for travellers and tour groups, and learn how to organise the service and treat guests professionally.
Who is this track for?
- People who want to provide driving and transport services for travellers and tour groups.
- Anyone interested in organising transport services and coordinating with tour organisers.
- Those who want to improve how they deal with guests and visitors.
What participants learn
- Preparing to receive guests and understanding their trip programme.
- Planning routes, timings and transfers.
- Communicating with visitors and guest etiquette.
- Preparing the vehicle and taking care of cleanliness, comfort and safety.
- Pricing the service and coordinating with tour organisers.
- Handling changes and everyday situations during the trip.
How you learn
Live online training sessions with the training team.
Real-world examples and an introduction to the tools used in the profession.
Opportunities for hands-on practice after the training, depending on each course.
Courses in this track
There are no courses available in this track right now. Register your interest and we will let you know when registration opens.
Register your interestAttending a track does not grant a licence to practise the activity. Each course’s requirements are listed on its details page.
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Tourism Host
Turn your place into a hospitality experience
For owners of units, chalets, farms and guesthouses who want to develop their properties, prepare them for guests and list them on booking platforms.
Explore the track